Plan your trip

Accessibility

Accessibility

The University of British Columbia and the Federation for the Humanities and Social Sciences are committed to providing the most inclusive and barrier-free Congress experience possible for attendees with disabilities and accessibility needs. Below you will find pertinent information for planning an accessible trip to Congress 2019. If desired, you can download this information in PDF format via the Accessibility Guide (coming soon).

Additional information on general services can be found on the Local amenities page (coming soon). Note that this website acts as the accessible format for all Congress 2019 information, including that which is found in the Congress Essentials guide handed out on site.

Jump to:
Accessibility provisions by request
Local equipment rentals
Accessible accommodations
Accessible travel
Accessible campus
Support person registration
Service & support animals
Questions and contacts


Accessibility provisions by request

The university will provide accommodations to ensure that participants with disabilities have the opportunity to participate in all aspects of the program. Attendees who would like to request these services must complete the Accessibility Needs and Information Questionnaire during online registration prior to April 26, 2019. Completion of the questionnaire will assist the university in pre-arranging for the needs of attendees with disabilities. If you missed submitting the form during registration, contact congress@ideas-idees.ca.

  • Specialized seating (e.g. chair without arm rests)
  • Priority seating (e.g. near access door; front of room)
  • Sign language interpretation
  • Assistive listening device
  • Real-time captioning
  • Alternative formats of written material
  • Mobility assistance on campus
  • Accessible podium (for presenters)
  • Seating during presentation (for presenters)

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Local equipment rentals

MacDonald’s Home Health Care
604-872-5496 x2
https://macdonaldshhc.com/

Provides a wide range of mobility products, including wheelchairs, walking devices, scooters, and on- site mobile repairs.

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Accessible accommodations

The Federation works with all official Congress hotels and on-campus accommodations to ensure equal access for all attendees. We survey each property based on the standards and specifications provided under the Accessibility for Ontarians with Disabilities Act, including the exterior of the building, lobby, rooms, bathrooms and amenities.

Should you have questions regarding the accessibility level of one of the official Congress 2019 hotels, each property listed on the Accommodations page includes a contact person specifically for accessibility queries.

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Accessible travel

Airport accessibility
Universal access is a fundamental component of customer care at the Vancouver International Airport (YVR). The airport, along with community and business partners, have developed detailed travel guides to help and support customers preparing for air travel. Further information on accessibility services at the YVR is available at www.yvr.ca/en/passengers/navigate-yvr/accessibility-at-yvr/accessibility-travel-planning.

Accessible taxi service is integrated into the fleet of taxis serving YVR. You must request an accessible taxi from the host, or nearby courtesy phone, located on the curb outside Arrivals at the Domestic, International and South Terminals. More information on airport transportation can be found on the Travel page.

Accessible Transit
TransLink is a leader in providing an array of accessible travel options to passengers. Buses, community shuttle minibuses, SkyTrain, SeaBus, and West Coast Express vehicles are all fully accessible. Please take a moment to visit the TransLink Accessibility page to become familiar with the services available, including options for customers who are not able to tap a Compass transit Card.

HandyDART is a door-to-door, shared ride service for passengers with physical or cognitive disabilities who are unable to use conventional public transit without assistance. The driver will come to your home, help you board on the vehicle, and get you to the door of your destination safely.

HandyDART's service provider (First Transit) provides a central customer service team that is available 18 hours a day and operates over 300 buses. Eligible customers can apply to receive a HandyCard, which provides free travel for your attendant.

Are Congress attendees eligible?

  • If you have a physical, sensory, or cognitive disability and are unable to use conventional public transit without assistance, you may be eligible to use HandyDART.
  • Eligible visitors to Metro Vancouver can make use of our HandyDART service by filling out our Visitor Application Form.
  • To apply, please make sure you have all your personal information available including your date of birth, home address, doctor's name, and phone number, as well as any special medical facts that might affect your ability to use public transit. Your information remains confidential and helps us make sure that the HandyDART service will be suitable for your travel needs.

Taxis
Most taxi companies in Vancouver offer accessible vehicles. More information on can be found on the local transportation page (coming soon).


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Accessible campus

Accessible parking
More information coming soon.

Mobility Assistance Shuttle
UBC has a complimentary, on-campus Accessibility Shuttle to assist individuals with conditions that impact their mobility to navigate campus, such as:

  • Individuals who use wheelchairs;
  • Individuals with motor, visual, hearing and/or cognitive disabilities;
  • Individuals with temporary accessibility needs (e.g. recent injury; health issues impacting mobility; recovery from surgery)

This service will be provided on an ongoing basis throughout the week, therefore individual requests are not necessary. Golf carts will be travelling on a continuous loop along the inside circle of campus during the hours of 7:15-18:30. Wait times should be no longer than five minutes, and attendants will be available at each shuttle stop for assistance. Consult the Congress 2019 map (coming soon) for stop locations.

Building entrances
All campus buildings used for Congress have at least one accessible entrance. These entrances are comprised of either a level entrance or ramp access, with an automatic door. Accessible entrances and internal routes identified with appropriate signage.

Wheelchair assistance
The university will have a wheelchair available at the Information Centre in the Congress Hub for those who require mobility assistance to get from one place to another. You can also ask for assistance from anyone in a Congress t-shirt.

Washrooms
Wheelchair-accessible single stall washrooms and gender inclusive washrooms are available across campus and are identified with standardized signage.

Quiet spaces
More information coming soon.

Adaptive work spaces
More information coming soon.

Emergency procedures
More information coming soon.

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Support person registration

Support persons or companions are not required to register or pay for Congress if they are travelling with a registered Congress attendee. Support persons will be allowed to enter Congress sessions without a badge only when accompanied by the individual whom they are supporting.

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Service & support animals

More information coming soon.

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Questions and contacts

For more information about accessibility at The University of British Colombia, please contact accessibility.congress2019@ubc.ca with a copy to logistics.congress2019@ubc.ca. If possible, please submit questions via email and include all relevant details.

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